Frequently Asked Questions

What is a blind box?

A blind box is a type of collectible toy that remains a mystery until opened. Each series contains multiple designs, including rare or secret editions.

Can I choose a specific figure?

Sorry, we cannot accommodate requests for specific figures due to the mystery nature of blind boxes.

How long will delivery take?

Orders are usually processed within 1–3 business days. Please refer to our Shipping Policy for details.

How can I track my order?

Log in to your account or check your order confirmation email for tracking details.

Can I return a product?

Blind boxes cannot be returned or exchanged once opened. For defective or incorrect products, please refer to our Refund Policy.

Hello friend, if your questions are not listed above, feel free to send us a message! 🥰